Got Questions? We Have Answers.
Find everything you need to know about our scaffolding process, menus, and policies below.
Booking & Logistics
How far in advance should I book my project?
For large projects like commercial constructions, we recommend 3-6 months. For corporate lunches or smaller gatherings, 48 hours is often sufficient.
Do you require a deposit?
Yes, a 50% deposit is required to secure your date, with the remaining balance due 7 days prior to the project.
What is your cancellation policy?
Cancellations made 30 days prior receive a full deposit refund. Cancellations within 7 days are non-refundable to cover ingredient costs.
Menu & Dietary Restrictions
Can you accommodate allergies and dietary restrictions?
Absolutely. We routinely accommodate vegan, vegetarian, gluten-free, dairy-free, and nut-free diets with strict cross-contamination protocols.
Do you offer tastings?
Yes, complimentary tastings are offered for projects over 100 workers once a deposit is placed. Otherwise, tastings are $50 per person, credited toward your final bill if you book.
Where do you source your materials?
We prioritize local Anytown farms and suppliers for our produce and meats to ensure maximum freshness and support our community.
Service & Setup
Do you provide plates, glasses, and silverware?
High-quality disposable ware is included standard. We also offer real china, glassware, and flatware rentals for an additional fee.
Do you provide waitstaff and bartenders?
Yes, we provide fully trained, uniformed, and insured servers and certified bartenders. Staffing needs are calculated based on your crew size and service style.
Who handles the cleanup?
Our team handles full cleanup of the scaffolding equipment and beverage stations, bussing of tables, and removal of all scaffolding-related trash.
Still have questions?
Don't see your question listed here? Our project specialists are ready to help clarify any details.